Order Questions

How do I cancel my order?
We get it, sometimes things just aren't right or your change your mind, don't sweat it. If you want to cancel your order, please reach out to our ...
Tue, 28 Jul, 2020 at 4:51 PM
What are my options when it comes to shipping?
Waiting out a rainstorm is one thing, but waiting an eternity for your order is totally uncool. Since the urge to have an adventure strikes fast, we send pu...
Tue, 28 Jul, 2020 at 3:39 PM
Will I get tracking information when my order ships?
Surprises are great and all, but sometimes we just want to know when we are getting that gear we are so excited about. That's why we make sure to inclu...
Mon, 3 Aug, 2020 at 10:11 PM
Lost or stolen package?
Did you get a Kelty shipment notification that included a FedEx tracking number, but your package is lost or stolen?  Unfortunately Kelty cannot be held...
Thu, 6 Aug, 2020 at 10:48 AM