So, you have some rad gear that that needs some minor repairs, but nowhere to turn? You had it for a while and just don't want to part with it? Yes, we have a repair team that will help get your gear up and running again.
What can we repair?
While we work a lot of magic, we can't repair everything. Please see the lists below for an outline of what we can and cannot repair. If you do not see your type of repair on the list, feel free to reach out to our warranty team and we will try to better diagnose what options are available to you.
WHAT WE CAN REPAIR
• Most pole repairs
• Small tears in tents
• Delaminating seams
• Small mesh holes and tears
• Small backpack patches
• Some zippers so long as the teeth are still intact and not bent out of shape
WHAT WE CAN'T REPAIR
• Major holes and tears
• Plastic corner joints
• Dirty gear (you might know where that spot came from, but we don't)
• Zippers with damaged teeth or full zipper replacements
• Lanterns/lighting
• Furniture (including chairs and cots)
• Leaking rainfly/tent body
• Child Carriers
• Re-stuffing down items
How do I get my gear repaired?
Okay, now that you know what can and can't get repaired, or have a better idea of it at least, how do you go about getting a repair? Just go ahead and click on the link below, fill out the form, follow its instructions (be sure to include some pictures, we will need those), and you will be on your way to getting that gear patched up!