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What is California Proposition 65?
Do you use fire retardants on your products?
What's your take on social responsibility?
Can I still inflate my Kelty airmattress if the pump has broken?
How do I wash my sleeping bag?
What product do we recommend for seam repair?
Can you replace my shock cord?
Do you have a Pro Purchase Program?
Do you offer discounts?
What are your hours of operation?
What's your story?
Why did I get charged $9.99 shipping on my Pro-Deal order?
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How do I cancel my order?
What are my options when it comes to shipping?
Will I get tracking information when my order ships?
Lost or stolen package?
Can I cancel my order once it has already shipped?
Is there a current rain fly that will fit my old tent?
Do you have a footprint that will fit my tent?
Do you have a sunshade that will be compatible with my old child carrier?
What is the sleeping bag temperature rating for my old sleeping bag?
Do you have user manuals for older products?
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Do you have replacement parts for older products?
Where can I buy replacement stakes?
Can I purchase a replacement frame for my pack?
Are there replacement air pumps for my Kelty air mattress?
What is your return policy?
What is my SO number?
Do you do exchanges?
Do you handle repairs?
I think my child carrier is part of a recall, what should I do?
Do you have replacement buckles to send out?
What does your limited lifetime warranty include?
Ruined sleeping bag in wash, is this under warranty?
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Warranty and Repair