Kelty - Information Request Portal

There are so many different designs of tent pole tips, that it becomes difficult to give one answer for all tent poles. We have experienced, trained tent po...

Unfortunately, we do not carry a replacement rain fly for old models. However, we can assist you with retreating a rain fly. Check the DIY instructions belo...

If you have shock cord that has gotten stretched out, gone limp, snapped, or is just tired and in need of some replacing, then you have come to the right pl...

We are sorry to hear the shock cord has lost its elasticity. This is a common issue with shock cord poles and can happen at any time. Shock cord is a generi...

CRACK! We all know that heart sinking sound when a pole snaps. After a pole breaks, the structure of your tent is automatically compromised making the rest ...

Love your tent? Not in love with the seams coming undone? This can happen when a tent is a bit older, usually 7-10 years old. When a tent reaches this age, ...

Our tents are formidable when it comes to rain, but you may personally find yourself wanting more protection. Our products can range from 1200mm to over 200...

Soak the rain fly in cool water with unscented laundry detergent to break down the coating. Scents can attract skunks, bears, and other animals which is wh...

When your tent fly becomes sticky or the coating flakes off, the urethane coating on the fly is starting to break down. This break down process is called de...

Let's be real, camping, hiking, biking, and exploring outside are dirty activities. If you are out and using your gear, there is going to come a time th...