Kelty - Information Request Portal

Unfortunately, we are not able to do any repairs on our furniture.  There is a one-year warranty on furniture for any manufacturer's defect found within...

Unfortunately, there is no way to remove the frame from your carrier, and we would not recommend attempting to machine wash the item. The best method would ...

We may have a replacement strap for you!  Please let us know the model name or SKU of the pack and we can check to see if there is one compatible.   You ca...