Repairs
If you just need a new carbide tip, let us know here and we can mail that out to you. Otherwise, see the instructions below: Instructions: Boil water:...
Wed, 22 Mar, 2023 at 10:53 AM
There is a company called Quest Outfitters who specialize in outdoor fabric, parts and patterns for tents, backpacks/luggage, sleeping bags & apparel. ...
Fri, 10 Mar, 2023 at 2:42 PM
It takes two people to put the sternum strap back on. You will need 3 tools: a pair of needle-nose pliers (or just regular pliers if you do not have needle-...
Fri, 10 Mar, 2023 at 2:43 PM
Unfortunately, we no longer have any spare external pumps available for our Kelty air mattresses. However, no need to fear, you can still blow up that mattr...
Fri, 19 Jan, 2024 at 9:41 AM
If your airbed springs a leak, try locating the hole and applying the patches we provided with the bed. If you need additional patches or need to file a war...
Fri, 10 Mar, 2023 at 2:47 PM
Kids can be messy! Unfortunately, there is no way to launder the bag by removing and re-inserting the frame. We recommend using 1 part vinegar to 4 parts wa...
Tue, 23 Jan, 2024 at 4:58 PM
Try a silicone spray on the zipper track or inside the slider. Please be sure not to get any of the silicone spray on the fabric of your gear, as this could...
Fri, 10 Mar, 2023 at 2:48 PM
Yes! There are many options out there if there is no longer a footprint available for your tent. The first and most convenient is to purchase a standard tar...
Fri, 10 Mar, 2023 at 2:50 PM
Have you tried to grab your loaded backpack by the sternum strap and accidently popped it off right before your backpacking trip? The best way to get it ba...
Fri, 10 Mar, 2023 at 2:51 PM
We take child safety very seriously and, as a result, we are unable to perform repairs on child carriers. If you suspect that your child carrier has a manuf...
Wed, 17 Jan, 2024 at 11:37 AM