Repairs
If you just need a new carbide tip, let us know here and we can mail that out to you. Otherwise, see the instructions below: Instructions: Boil water: ...
Fri, 3 Oct, 2025 at 2:09 PM
There is a company called Quest Outfitters who specialize in outdoor fabric, parts and patterns for tents, backpacks/luggage, sleeping bags & apparel. ...
Fri, 3 Oct, 2025 at 2:10 PM
It takes two people to put the sternum strap back on. You will need 3 tools: A pair of needle-nose pliers (or just regular pliers if you do not hav...
Fri, 3 Oct, 2025 at 2:15 PM
Unfortunately, we no longer have any spare external pumps available for our Kelty air mattresses. However, no need to fear, you can still blow up that mattr...
Fri, 3 Oct, 2025 at 2:17 PM
If your airbed springs a leak, try locating the hole and applying the patches we provided with the bed. If you need additional patches or need to file a war...
Fri, 3 Oct, 2025 at 2:25 PM
Kids can be messy! Unfortunately, there is no way to launder the bag by removing and re-inserting the frame. We recommend using 1 part vinegar to 4 parts wa...
Fri, 3 Oct, 2025 at 2:27 PM
Here are a couple of suggestions. Try a silicone spray on the zipper track or inside the slider. Please be sure not to get any of the silicone spray on th...
Fri, 3 Oct, 2025 at 2:29 PM
Yes! There are many options out there if there is no longer a footprint available for your tent. The first and most convenient is to purchase a standard tar...
Fri, 3 Oct, 2025 at 2:38 PM
Accidentally popped off your sternum strap right before your trip? Don’t worry—it happens! Here’s the best way to get it back on and hit the trail: Reatta...
Fri, 3 Oct, 2025 at 2:43 PM
We take child safety very seriously and, as a result, we are unable to perform repairs on child carriers. If you suspect that your child carrier has a manuf...
Fri, 3 Oct, 2025 at 2:56 PM