Replacement Parts

Do you have replacement parts for older products?
Everyone has that one item that they have had for years and just can't give up. Whether it is a hand-me-down tent, an inherited pack, a childhood favor...
Wed, 9 Mar, 2022 at 12:46 PM
Do you have tent pole spec info for my older tent?
There is always a chance we still have pole specs / user manual for our older products on file. To check if we do please find the Style number or SKU for yo...
Fri, 19 Mar, 2021 at 12:45 PM
Do you have replacement buckles to send out?
If you have a broken buckle, we may have a replacement that we can send you free of charge! In order to get a replacement buckle, please reach out to our cu...
Tue, 11 Aug, 2020 at 10:18 AM
Are there replacement air pumps for my Kelty air mattress?
We are no longer manufacturing these air mattress so we do not have any replacement pumps available. Fortunately the air mattress will work with a generic a...
Fri, 18 Sep, 2020 at 1:32 PM
My window is falling out of my rainfly is that something you can repair / replace?
Our repair team is able to replace windows in your rainfly. If your window is too damaged our repair team may have to replace it with non see through fabri...
Fri, 19 Mar, 2021 at 12:36 PM
Can you rebuild or replace my old tent poles?
We do not rebuild or recreate old tent frames. We might have a spec sheet on file for your old model. Email us the model number of your tent and we will l...
Fri, 18 Sep, 2020 at 1:36 PM
Where can I buy replacement stakes?
We sell stakes on our website usually under the "Accessories" link. They come in a pack and can be used for any of our tents. Alternatively, Moose...
Fri, 4 Sep, 2020 at 1:11 PM
Can I purchase a replacement frame for my pack?
We are sorry to hear the frame for your pack is out of commission. Unfortunately we do not carry or manufacture replacement frames for any pack. 
Fri, 4 Sep, 2020 at 1:17 PM
Do you have any extra backpack lids or brains to replace mine?
Generally, we do not have any to sell if you have misplaced yours but if you are willing to ship your bag to our repair facility, they may be able to find o...
Fri, 19 Mar, 2021 at 12:41 PM
How do I measure my broken buckle, so I know what size I need for replacement?
The best way to measure the size of your buckle is by measuring the webbing that it attaches to. Take a measurement of the width of your webbing that is th...
Fri, 19 Mar, 2021 at 12:44 PM