Kelty - Information Request Portal

We try to keep pole replacements on hand. If you do not have your proof of purchase, we can sell you the pole.  Please contact customer service here so that...

If you are looking to for replacement parts like tent poles, rainflies, or similar items, please submit a ticket here. Be sure to include all the necessary ...

For replacement parts, please complete our Information Request Form and have your SKU number ready. Since product names may have been updated over time, the...

Everyone has that one item that they have had for years and just can't give up. Whether it is a hand-me-down tent, an inherited pack, a childhood favori...

We may still have pole specifications or user manuals for some of our older products on file. to find out, please locate the Style Number or SKU on the prod...

We don’t rebuild or remake old tent frames, but we might have a spec sheet for your older model that you can send to Tent Pole Technologies—they may be able...

Our poles are made specifically for each tent model and SKU, so we don’t keep them sorted by size or dimensions. To figure out what replacement part you nee...

For some models we do.  If the footprint for your model tent is available, you may purchase it on our website using this link https://www.kelty.com/footprin...

As much as we’d like to have this option, we don’t have access to alternative materials for your tent poles.  There are other companies who may be able to f...

Great question. We sell stakes on our website by clicking this link: Accessories. They come in a pack and can be used for any of our tents. Alternatively, M...