Replacement Parts

I do not have my proof of purchase and I lost my pole. How can I get a replacement?
If you do not have your proof of purchase, we can sell you the pole.  Please contact customer service here so that we can check to see if we have the correc...
Tue, 14 Mar, 2023 at 4:47 PM
How do I find replacement parts?
If you are looking to find replacement parts such as tent poles, rainflies, etc., we ask that you submit a ticket here and tell us everything we need to kno...
Tue, 14 Mar, 2023 at 4:50 PM
Does Kelty sell replacement parts?
For replacement parts please fill out our Information Request Form with your SKU number handy as we have reused and updated names of our products, so the SK...
Tue, 14 Mar, 2023 at 4:50 PM
Do you have replacement parts for older products?
Everyone has that one item that they have had for years and just can't give up. Whether it is a hand-me-down tent, an inherited pack, a childhood favori...
Tue, 14 Mar, 2023 at 4:51 PM
Do you have tent pole specs info for my older tent?
There is always a chance we still have pole specs/user manual for our older products on file. To check if we do, please find the Style number or SKU for you...
Tue, 14 Mar, 2023 at 4:51 PM
Can you rebuild or replace my old tent poles?
We do not rebuild or recreate old tent frames. However, we might have a spec sheet on file for your old model that you can send to Tent Pole Technologies to...
Mon, 29 Jan, 2024 at 1:36 PM
Are you able to replace my tent pole(s) based on dimensions?
Our poles are specifically designed for each tent model and SKU so we do not inventory them based on dimensions.  The model name or SKU number can be found ...
Tue, 14 Mar, 2023 at 4:52 PM
I just bought a tent, and I would like to purchase an extra footprint. Do you sell these?
For some models we do.  If the footprint for your model tent is available, you may purchase it on our website using this link
Mon, 29 Jan, 2024 at 1:38 PM
I don’t like my fiberglass tent poles, can you send me aluminum instead?
As much as we’d like to have this option, we don’t have access to alternative materials for your tent poles.  There are other companies who may be able to f...
Tue, 14 Mar, 2023 at 4:54 PM
Where can I buy replacement tent stakes?
We sell stakes on our website usually under the "Accessories" link. They come in a pack and can be used for any of our tents. Alternatively, Moose...
Mon, 29 Jan, 2024 at 1:39 PM