Kelty - Warranty & Repair Portal

Everyone has that one item that they have had for years and just can't give up. Whether it is a hand-me-down tent, an inherited pack, a childhood favor...

We sell stakes on our website usually under the "Accessories" link. They come in a pack and can be used for any of our tents. Alternatively, Moose...

We are sorry to hear the frame for your pack is out of commission. Unfortunately we do not carry or manufacture replacement frames for any pack. 

We are no longer manufacturing these air mattress so we do not have any replacement pumps available. Fortunately the air mattress will work with a generic a...

Yes!  If you’ll send us a picture measuring your webbing attached to the buckle in question we will see if we have one we can match it with and ship it o...

There is always a chance we still have pole specs / user manual for our older products on file. To check if we do please find the Style number or SKU for yo...

The best way to measure the size of your buckle is by measuring the webbing that it attaches to. Take a measurement of the width of your webbing that is th...

Generally, we do not have any to sell if you have misplaced yours but if you are willing to ship your bag to our repair facility, they may be able to find o...

Our repair team is able to replace windows in your rainfly. If your window is too damaged our repair team may have to replace it with non see through fabri...