Kelty - Information Request Portal

If you have a broken buckle, we may have a replacement that we can send you free of charge! In order to get a replacement buckle, please reach out to our cu...

Fortunately, we have a replacement pump; however, they are not identical to the one you have. It is an USB rechargeable pump. The air mattress will work wit...

Our repair team is usually able to replace windows in your rainfly. If your window is too damaged or the fabric is older and has stretched, our repair team ...

We are sorry to hear the frame for your pack is out of commission. Unfortunately, we do not carry or manufacture replacement frames for any pack.  

Generally, we do not have any to sell if you have misplaced yours but if you are willing to ship your bag to our repair facility, they may be able to find o...

Unfortunately, we do not have replacement tops/lids for any of our packs.

We might have a replacement stuff sack. Please contact customer service here to complete a ticket to check if we have one that would work with your specifie...

The best way to measure the size of your buckle is by measuring the webbing to which it is attached. Take a measurement of the width of your webbing and th...