Kelty - Information Request Portal

If you have a broken buckle, we may have a replacement that we can send you free of charge! In order to get a replacement buckle, please reach out to our cu...

We are no longer manufacturing these air mattresses, so we do not have any replacement pumps available. Fortunately, the air mattress will work with a gener...

Our repair team is usually able to replace windows in your rainfly. If your window is too damaged, our repair team may have to replace it with non-see-throu...

We are sorry to hear the frame for your pack is out of commission. Unfortunately, we do not carry or manufacture replacement frames for any pack.  

Generally, we do not have any to sell if you have misplaced yours but if you are willing to ship your bag to our repair facility, they may be able to find o...

Unfortunately, we do not have replacement tops/lids for packs.

We might have a replacement stuff sack. Please contact customer service here to complete a ticket to check if we have one that would work with your specifie...