Returns

What is your return policy?
What is your return policy? Kelty will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a giftin...
Tue, 14 Mar, 2023 at 4:28 PM
Do you do exchanges?
If you need a different size, color, or product please return your item(s) for a refund by following the instructions here and place a new order at your con...
Wed, 17 Jan, 2024 at 10:14 AM
How can I find my SO number if I lost my invoice/packing slip?
You can pull up your FedEx tracking number that is written on the package shipping label at www.fedex.com and once you’ve entered the tracking number, selec...
Tue, 14 Mar, 2023 at 4:30 PM
Does my order qualify for a return?
When it comes to order returns, the item must be in brand new condition with tags and stickers still on with no visible hairs or evidence of being used. Ple...
Mon, 29 Jan, 2024 at 9:37 AM