Kelty - Information Request Portal

Here's the nitty-gritty: Kelty will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a gift...

On the invoice that was in the box that your order came in, the SO number can be found near the upper right-hand part of the invoice.  If you have any quest...

If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience. We process refunds within...

If you pull up your FedEx tracking information.  Select ‘See Full Details’.  Select ‘Shipment Facts’.  Your SO number will be listed under the ‘Invoice Numb...

When it comes to getting your order returned. It must be in brand new conditions with tags and stickers still on with no visible hairs or use. Please make s...