We get it - saving with a coupon code is awesome. But when it doesn't work? Not so much. 

Here are a few things to keep in mind:

  • Discount codes apply to full-priced items only, unless otherwise noted in the promotion details. 
  • Enter your coupon code on the cart page at checkout. 
  • Coupon codes can't be applied to prior purchases or after they've expired. 
  • Missed the sale? Unfortunately, we can't apply discounts retroactively or refund the price difference after a purchase is made. 
  • One code per order - discounts cannot be combined with other promotions, sales, or coupon codes unless noted on the promotion. 
  • Coupons do not apply to taxes, shipping, or processing fees. 

Still having trouble? Feel free to contact our Customer Service team here for help.