Product Knowledge

Do you have instructions on how to remove and reattach the bag to an external frame pack?
While it appears that you can remove the metal frame from the pack, we advise against it. Those access points are for the manufacturer and once that frame i...
Fri, 10 Mar, 2023 at 4:34 PM
From where do you get your down filling?
Back in 2016 we began using Allied's Track My Down Program for all sleeping bags and have continued that practice to today. We want to ensure we are fol...
Fri, 10 Mar, 2023 at 4:35 PM
What does the R-value on my sleeping pad mean?
It’s no secret that sleeping on the ground is cold, and a sleeping bag alone isn’t enough to keep you warm through the night. This is because over time the ...
Fri, 10 Mar, 2023 at 4:06 PM
Are your products made in America?
Some are! Look under the materials tab on the product page and the source will say either imported or made in the USA!   
Fri, 10 Mar, 2023 at 4:32 PM
Do you have the manual and measurements for this old tent I have?
Let us know what model it is and we can search our system and see what we can do!  Send us an inquiry by clicking here.                   
Fri, 10 Mar, 2023 at 4:36 PM
How do I measure my torso?
This is best done with someone to assist you. Tilt your head forward and feel for the bony bump where the slope of your shoulders meets your neck. This is y...
Fri, 10 Mar, 2023 at 4:36 PM
What is the difference between Women’s and Unisex sleeping bags?
The women’s sleeping bag is typically a few inches shorter that the unisex regular length, is not as broad through the shoulders, has a little more room in ...
Wed, 17 Jan, 2024 at 11:12 AM
How can I get tree resin off of my tent?
Tree sap and resin can be extremely difficult to remove from your tent without a proper adhesive remover.  We recommend:
Fri, 10 Mar, 2023 at 4:38 PM
How do I assemble my trekking poles?
First, assemble all the pieces like a tent pole, then pull the top handle and top section away from each other firmly.  This should click into place the tre...
Fri, 10 Mar, 2023 at 4:38 PM
Can I purchase an additional side wall for my Kelty Sunshade with sidewall?
Unfortunately, we do not carry just the sidewall to be sold separately.
Fri, 10 Mar, 2023 at 4:40 PM